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 Terms and Conditions 

 

ELIGIBILITY AND MEMBERSHIP: Alumni Association members, their families and friends may travel on an Ohio State Alumni Tour by meeting Association Membership requirements. You need not hold an Ohio State University degree to travel with us, but you must be a member. Ohio State Alumni Bowl Tour eligibility requirements differ. Call or visit us on the Web at www.ohiostatealumni.org for details.

TOUR DETAILS AND COSTS: Dates, itineraries, features and trip prices (per person, double occupancy) are subject to change and revision and are based on current exchange rates, airfares and tariffs.

INCLUDED FEATURES: Generally included are pre-trip information; first-class, superior or deluxe accommodations on cruise/river ships, trains, hotels (best available in remote areas); transfers and luggage handling (when utilizing tour, cruise or train operator air program); on-tour transportation, services of experienced tour directors and local guides; some and/or all sightseeing and meals. Souvenir name badges and group photos are included on most tours. Specific included features are noted in individual tour brochures.

NOT INCLUDED: Generally not included are domestic and/or international air fare; airline class and/or hotel room upgrades; deviations from the published itinerary; passport and/or visa fees; optional excursions; airport, departure and/or port taxes; gratuities to ship, river vessel and/or train staff; travel insurance; laundry and dry cleaning; wines, liquors, mineral waters and meals not specifically noted; and items of a strictly personal nature. Please refer to individual tour brochures for specific exclusions.

SINGLE ACCOMMODATIONS: Many people travel with us in a single capacity. A limited number of single rooms are available at an additional industry-mandated supplement. Should you choose to share a room with another traveler, you’ll enjoy the advantage of a cost savings and the pleasure of the extra companionship. Telephone numbers and addresses of prospective roommates are exchanged so passengers may determine their individual compatibility. Unfortunately, shared accommodations cannot be guaranteed.

CHILDREN: Most tours are designed primarily for adults interested in the educational and cultural aspect of travel. However, children who share this curiosity and interest are welcome. A parent or guardian must accompany children under 18.

PHYSICAL REQUIREMENTS: To enjoy the alumni group travel experience, participants must be in good physical and mental health and be able to keep pace with the group. Any challenges should be reported when your reservation is submitted. Travelers who require recurrent assistance must be accompanied by an assistant or companion who can provide all required assistance. Contact us to assess the activity level on any of our tours, or refer to individual brochures for specific concerns regarding health and/or mobility issues.

GROUP TRAVEL: Participants are expected to enjoy traveling as part of a group and be tolerant of the minor changes or delays that may occur in any kind of travel, whether it be group or individual. While alumni and tour personnel will do their best to satisfy the needs of each traveler, their principal concern must be the welfare of the entire group.

REGISTRATION AND PAYMENT SCHEDULE: Space is confirmed in the order reservations are received. Deposits are applied to the tour cost and will be returned if space is not available. Deposits can be made by check or money order payable to the tour operator. The balance of the tour cost is due upon invoice from the designated tour operator, according to their payment schedule (usually not later than 75 days prior to departure). While major credit cards are widely accepted for deposits, final tour costs generally must be paid by check or money order.

REFUND POLICIES: Refund policies vary. All cancellations must be submitted in writing. Generally, cancellations received up to approximately 120-90 days prior to departure are assessed administrative fees and any applicable airline cancellation penalties; within approximately 90-75 days of departure a percentage of the total tour fare will be assessed; refunds vary according to tour operator policies. There are no refunds for unused meals, accommodations or included features while on tour. Be sure to read carefully the cancellation policy in each tour brochure.

TRAVEL INSURANCE: No one expects to cancel or interrupt a planned trip, or to incur costs due to emergency medical expenses or lost luggage. However, such events do occur. We strongly recommend you consider purchasing trip cancellation and medical insurance. Upon receipt of your reservation, information about travel insurance coverage will be sent to you.

ASSOCIATION’S DISCLAIMER: The Ohio State University Alumni Association, Inc. (here after referred to as "Association") is not the Tour Operator.  Association is not responsible for changes of flight times, fare changes, dishonor of airline, hotel or car-rental reservations, delays, losses, injuries, inconveniences, cessation of operations, airline or tour operator bankruptcies, acts of God, or any other event beyond our control. Association acts only as agent for the participants with respect to travel services, and it shall not be responsible for changes of flight times, fare changes, dishonor of airline, hotel or other reservations, injury, damage, loss of baggage, accidents or for the acts or defaults of any person or entity engaged in conveying participants or in carrying out other arrangements of the tour. Further, Association shall not be responsible for losses or additional expenses of the participant due to sickness, weather, strike, civil unrest, acts of terrorism, quarantine, acts of God, or other causes beyond its control. Association shall not be responsible for alteration in the itinerary as deemed necessary for carrying out the tour and the right is reserved to substitute hotels of similar quality. The right is further reserved to cancel any tour prior to departure; in which case the entire payment may be refunded without further obligation on its part. The right is also reserved to decline to accept or to retain any person as a member of the tour should such person's health, actions or general deportment impede the operation of the tour or the rights or welfare of the other participants. No refund will be made for the unused portion of any tour. Applicants for participation on this tour accept in full all of the conditions set forth above.

The Ohio State University Alumni Association, Inc., Longaberger Alumni House, 2200 Olentangy River Road, Columbus, OH 43210-1035